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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Curnutte

David Curnutte

October 30, 2024

5  out of  5
rating by David Curnutte
"Very personal and knowledgeable about any issue with our insurance! Julie is the best!! Thank you."
We responded:
"David, Thank you for your kind words! We're thrilled to hear that Julie provided you with such personal and knowledgeable service regarding your insurance issues. We appreciate your feedback and are glad to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
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Sherry Nichols

October 29, 2024

5  out of  5
rating by Sherry Nichols
"I had an accident and totalled my car. Our State Farm Agent Ron Burns was very fast in expediting our claim. Everyone on his team was excellant in helping us. They settled and took care of everything for us. We had really nothing to do. We could not of gotten any better care. Thank you all on the team. You were all fantastic! You are the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent service during such a challenging time. It's great to know that we were able to expedite your claim and take care of everything for you. Your satisfaction means a lot to us, and we'll be sure to share your feedback with the Ron Burns team. If you need anything else in the future, don’t hesitate to reach out. Wishing you all the best!"
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Dana Mortimer

October 28, 2024

5  out of  5
rating by Dana Mortimer
"Best place in town! Ron Burns and his team are the best!"
We responded:
"Dana, Thank you for your positive review! We're thrilled to hear that you had a great experience with our Ron Burns team. Your support means a lot to us, and we look forward to serving you again in the future!"
Profile photo of Carrie Johnson

Carrie Johnson

September 30, 2024

5  out of  5
rating by Carrie Johnson
"Christina was very helpful and made it easy to get homeowners insurance. Highly recommend Ron Burns State Farm."
We responded:
"Carrie, thank you so much for the 5-star review. So happy that Christina was able to help and that you recommend my agency."
Profile photo of Madison Sample

Madison Sample

September 19, 2024

5  out of  5
rating by Madison Sample
"Absolutely amazing team. Christina responded to me promptly and had no issue answering my questions about my policy. She is friendly, and helpful! I have recommended Ron and Christina to my friends and co workers. I'm so thankful I switched!"
We responded:
"Thank you for your positive feedback! I'm glad to hear that we provided excellent customer service and were able to assist you with your policy questions. We are thankful you are recommending us to your friends and co-workers. We take it very seriously and we are honored to help. Switching to our team seems to have been a good decision for you. If you have any more questions or need further assistance, feel free to ask!"
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Brooke Litteral

September 18, 2024

5  out of  5
rating by Brooke Litteral
"Christina was amazing! From the very first call and throughout the enrollment was a breeze. Happy to be with State Farm now!"
We responded:
"Brooke, Thank you for your positive feedback! We're thrilled to hear that Christina provided you with excellent service and made the enrollment process effortless for you. We're glad to have you as a valued customer at State Farm. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!"
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B B

September 5, 2024

5  out of  5
rating by B B
"Call Ron’s State Farm for your Insurance & Financial needs immediately! Do not pass up the awesome opportunity to have an understanding and knowledgeable Insurance Agent! I simply cannot recommend Ron and his Agency enough. As an insurance professional for over 20 years I proudly have my policies with Ron Burns State Farm and his talented team! Contact the office straight away to get a quote!!!"
We responded:
"Thank you for your glowing 5-star review of Ron Burns State Farm! We're thrilled to hear that you have had such a positive experience with our team. It's wonderful to know that you find Ron to be understanding and knowledgeable in handling your insurance and financial needs. It's also great to hear that as an insurance professional yourself, you have chosen Ron Burns State Farm for your own policies. Your endorsement speaks volumes about the quality of service provided by Ron and his talented team. We appreciate your recommendation, and we encourage others to reach out to our agency for their insurance and financial needs. Thank you for taking the time to share your positive experience, and we look forward to serving you and others in the future!"
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Scott Johnson

August 31, 2024

5  out of  5
rating by Scott Johnson
"Really good people to work with and very knowledgeable great place to get insurance"
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience working with our team. We strive to provide excellent customer service and a wealth of knowledge to ensure that our clients find the right insurance coverage for their needs. We appreciate your kind words and look forward to continuing to assist you in the future."
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Marti Streator

August 30, 2024

5  out of  5
rating by Marti Streator
"Great working with Christina! Gave me options that were important to have! Easy process switching home and auto policies! Marti"
We responded:
"Thank you for your kind words and 5-Star review, Marti! We are thrilled to hear that you had a great experience working with Christina. Providing our customers with options that are important them and ensuring an easy process for switching home and auto policies is always are top priority. We appreciate your feedback and look forward to serving you again in the future!"
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Joshua Morgan

August 7, 2024

5  out of  5
rating by Joshua Morgan
"I am so grateful for Ron and his team!"
We responded:
"Josh, thanks so much for the 5 star review. I’ve been watching a lot of the Olympics and my team is Gold Medal material 😂😂"
Profile photo of Lisa Perdue

Lisa Perdue

July 16, 2024

5  out of  5
rating by Lisa Perdue
"Ron and his staff were on it for me when someone hit my car and totaled it out.. They did all the work and was able to collect from the at fault insurance. I recommend this company to anyone that is in search of a phenomenal insurance company!"
We responded:
"Lisa, thanks for the review. We pride ourselves on service after the sale.Again thanks for the 5 star"
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Tiffany Linton

June 19, 2024

5  out of  5
rating by Tiffany Linton
"Great people and great company. Was so easy to get covered and get my cards. Quick and easy. Also, Christina was amazing to work with, she was so nice and helpful."
We responded:
"Tiffany, thanks so much for your kind words. Thank you for allowing us to protect you. We are honored to help and take it very seriously "
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Sharon Leeson

May 27, 2024

5  out of  5
rating by Sharon Leeson
"Switching to Ron as our agent has been the best decision insurance wise! I highly recommend them for all of your insurance needs."
We responded:
"Sharon, thanks for the opportunity to take care of your family. We appreciate it and are proud to do so 👍🏻👍🏻👍🏻"
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Sheri Baker

February 15, 2024

5  out of  5
rating by Sheri Baker
"Julie was quick to attach/make corrections regarding our loan account numbers for our customer's insurance document that was needed for his refinance with us. Ron Burns' office is very efficient and pleasant to work with. Thanks, again, Julie!"
We responded:
"Sheri, thanks so much. We appreciate the kind comments 👍🏻👍🏻"
Profile photo of Zach Jones

Zach Jones

February 14, 2024

5  out of  5
rating by Zach Jones
"Great insurance company to work with! Julie and Ron are the best and very good at communicating and being there every step of the way!"
We responded:
"Zach, thanks for your review. We’re glad you trust us to help with your Business Insurance. We’re always here to answer any questions you have."
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Joseph Straley

February 10, 2024

5  out of  5
rating by Joseph Straley
"Very happy with my agent and his rates and service for me."
We responded:
"Thanks so much. "
Profile photo of David Gordon

David Gordon

January 14, 2024

5  out of  5
rating by David Gordon
"After moving from Florida to Ohio I needed to renew my car insurance. I was very happy that my premium was less than half of what it was in Florida."
We responded:
"David, so glad we were able to help. We are not always the least expensive, but I do believe our price coupled with our service make us the Best Buy."
Profile photo of Rhonda “RJ” Crawford

Rhonda “RJ” Crawford

January 4, 2024

5  out of  5
rating by Rhonda “RJ” Crawford
"Christina was very good helping me set up my new auto insurance She was very knowledgeable and pleasant to work with. Thank you Christina 😊"
We responded:
"RJ, thanks so much for your kind words. We try our best to give you options & treat you like a friend. Thanks for joining our State Farm family 👍🏻👍🏻"
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Drew Sponheim

January 2, 2024

5  out of  5
rating by Drew Sponheim
"The agency did a great job with our claim and State Farm was easy to work with."
We responded:
"Drew, I'm glad it worked like it's supposed to. Thanks for continued trust and business. Happy 2024!!! "
Profile photo of April Sapp

April Sapp

December 22, 2023

5  out of  5
rating by April Sapp
"This office is more than just your average insurance office! These people truley care about clients. They are true to their word which is sooo hard to find these days not only in the insurance works but anywhere really. Run… don’t walk to the office if you have insurance needs."
We responded:
"April, we so appreciate your kind review. Friendly & helpful is exactly what are clients deserve 👍🏻👍🏻"
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Joyce Kennedy

November 15, 2023

5  out of  5
rating by Joyce Kennedy
"I have been a State Farm customer for more than 25 years. Ron Burns and his staff provide excellent and timely service. Shout out for Julie who goes above and beyond for clients. Thank you!"
We responded:
"Joyce, thanks so much. I agree, Julie is awesome. She has been with our Agency over 20 years and continues to bring that smiling face to our clients day in and day out. Thanks for noticing!"
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Cody

September 25, 2023

5  out of  5
rating by Cody
"Christina has always been on the ball when we’ve had to make changes in our coverage - whether it’s been new cars, new home, or anything else - we’ve been very well taken care of by a professional staff. Highly recommend!"
We responded:
"Cody, thanks so much for your positive comments. Christina is very timely and will always give you the options available whether its Home, Auto or Life Insurance "
Profile photo of Brandon Finch

Brandon Finch

September 6, 2023

1  out of  5
rating by Brandon Finch
"My mom's roof has a hole in the roof and the service provided has been extremely neglected. The rain has caused extensive damage inside and out of the home. Ron received video of water pouring into the home. Ron didn't do anything after several attempts to assist in this crisis. People from state farm came to the residence but nothing was done in a urgent fashion. My step father has been with State Farm since the 1960s. Customer service on this item is unacceptable & embarrassing for the company. They are a elderly couple by the way. Hopefully customer service will improve at this branch. Ron claimed "The roof was incorrectly installed" Mom did end up receiving a check from State Farm but the overall experience was unprofessional and almost like they were taken advantage of or not really concerned with assisting with the repair. It rained and rained, while Ron sat comfortable at his desk.. Hopefully Ron will provide better service or retire."
We responded:
"Brandon, I understand your concern for your mom and stepdad. I have known them personally for over 24 years. They are wonderful people. But I believe your comments would be better directed elsewhere. Let me explain. As soon as I was made aware of the interior leak on your mom’s back porch, the very next day I was out and met with your mom & stepdad. State Farm had previously inspected and found 3 to 4 shingles that had wind damage and they had paid a minor amount for the repair. The real problem was that this back porch flat roof had been covered with asphalt shingles, not a rolled roofing membrane. When there was a heavy rain, the water had no place to go. Unfortunately, that is a workmanship problem and not damage from a storm. But I suggested, we could pay for their interior damage and if they wanted, they could use this monies toward the changing of the roof or interior whichever the prefer. I then took photos of the interior, downloaded them to State Farm and advised we would have a supplement estimate. Your mom was going to have a contractor (friend) write an interior estimate and also temporarily tarp/fix the roof, so no other leaks occur. I also then called her contractor and told him what we were trying to do. After this, I was in contact with your mom seven times to check in and inquire about the estimate. She wasn’t sure what was going on with her contractor. Your stepdad stopped in the office and advised they were getting a new contractor, and he would drop off an estimate as soon as he got one. On August 15th, we were presented an estimate. Our state farm adjuster happened to be in the area, and I asked him to stop by. He stopped by your mom's home that same day, documented the damages, and left them a check. I truly wish State Farm could pay for every roof or porch roof that is out there. But unfortunately, some roofs are not damaged, they are sometimes just old or in this case put on incorrectly. Regardless of this, I will continue to follow up with my clients in a timely matter, be transparent and help in any way I can. All My Best. "
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Pepe Garves

August 29, 2023

5  out of  5
rating by Pepe Garves
"I'm very happy how they treated me. They we're very nice and helpful. They helped me when no one else would help me."
We responded:
"Pepe, thank you for your auto insurance business. We will try to help with all your insurance needs. And we promise we will do it with a smile on our face, giving you the options, you deserve."
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Iris Fricke

August 11, 2023

5  out of  5
rating by Iris Fricke
"They got me a quote that is almost half of what I have been paying. Quick and easy process with super friendly and helpful staff"
We responded:
"Iris, thank you so much. We’re not always the least expensive, but with our service and our competitive rates, I believe we are the best insurance buy. Hopefully we can serve you for years to come."